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Last updated: September 30, 2026
Please read these terms and conditions carefully before using Our Service.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Each license seat is intended for use by a single individual student throughout their enrollment period. You may not:
Each student must have their own unique account and license seat. Violation of these restrictions may result in immediate termination of service access.
The Service is education technology for schools and students. It is not designed or intended as a HIPAA patient-data system. The Company is not a HIPAA covered entity and does not act as a business associate for the treatment, payment, or health-care operations of third-party patients (patients of hospitals or other providers). You may not use the Service for that purpose unless the Company has signed a written Business Associate Agreement that expressly covers it.
You must not upload, store, or cause the Service to process Protected Health Information of third-party patients, including in clinical logs, skills-checkoff videos, notes, attachments, or AI inputs. The Company uses notices and automated checks (deterministic and AI-assisted) to help keep that data out of the Service. Those checks are not a guarantee. You and Your users remain responsible for what is submitted. Introducing third-party patient PHI is a material breach of these Terms. The Company may refuse, delete, or suspend access to data it reasonably believes is third-party patient PHI.
Students and institutions may upload self-submitted eligibility documents about the student (for example immunization records, physicals, or certifications) so the school can verify program or clinical-placement requirements. Those files may contain the student's own health information. They must concern the student, not third-party patients, and they are collected for educational purposes. When an educational institution maintains them in the Service, the Company treats them as education records under the Family Educational Rights and Privacy Act ("FERPA") and processes them as a school official / service provider for that institution—not as HIPAA-covered records of patients.
You will indemnify, defend, and hold harmless the Company from any claim, investigation, penalty, or cost (including reasonable attorneys' fees) arising out of third-party patient PHI that You or Your users introduce into the Service, or arising out of use of the Service as a HIPAA patient-care system without a written BAA that expressly covers that use.
This section describes how educational institutions purchase and license HealthTasks products. Current plan list prices and product features are published at healthtasks.ai/pricing. Invoice-based seat licenses are the default method for institutional plans. A recurring subscription is available upon request. The applicable checkout, accepted order, or invoice states the selected billing method, quantity, price, service term, and payment terms.
HealthTasks offers the following institutional products, each with its own billing term:
Institutional plans use invoice-based seat licenses by default. Institutions that can keep a payment card on file and prefer automatic renewal may request a subscription. Invoice-based orders state the seat quantity, price, payment due date, and other applicable order terms. Subscription checkout states the billing term, renewal date, quantity, and price. Other products may use a different purchasing flow, as stated in the applicable order or checkout.
Payment methods and any purchase-order requirements are stated on the invoice or accepted order. Access and service dates are governed by that order.
For Tracking, Vision, and Intelligence plans, institutions purchase student license seats for the selected plan. The seat term depends on the billing method described below, subject to the Account Usage and License Restrictions above.
Faculty, educator, coordinator, and institutional administrator accounts needed to operate the Service for Your institution are included with a plan license and do not count against student seat quantity, unless a written order expressly states otherwise.
Student access and seat expiration depend on the billing method selected for the plan, as described below. Agent usage subscriptions renew monthly. Enterprise subscriptions renew annually. Each voice simulation purchase is good for one simulation, expiring 1 year from the date of purchase.
Renewal, cancellation, and plan changes follow the applicable order or billing method. Enterprise is a yearly auto-renewing subscription; cancellation follows the terms in the accepted order. Any recurring billing for Agent usage will be described in the applicable order or checkout.
Voice simulation purchases are one-time and are not subject to upgrade, downgrade, or subscription cancellation rules; unused purchases expire 1 year from the date of purchase.
Invoice-based seat licenses are the default billing method for institutional plans. A recurring subscription is available upon request. Institutions that can keep a payment card on file and prefer automatic renewals may find subscription billing a better fit. Institutions that rely on purchase orders for each invoice may find invoice-based seats a better fit:
The selected method and its applicable price, quantity, service terms, and payment terms are stated in the subscription checkout or accepted order and invoice.
Volume discount basis. Invoice-based seat licenses are eligible for relationship-based volume tiers. Eligibility may reflect historical aggregate invoice payments over time, which may allow an institution to qualify for a higher discount tier as invoice payments accumulate. Subscription volume tiers are based only on the current size of the seat pool; historical invoice payments do not increase the subscription tier. Final discount eligibility and pricing are confirmed in the accepted quote or order.
All payments made to the Company, including but not limited to invoiced license fees, recurring fees, one-time purchase fees (including voice simulations), setup fees, implementation fees, service fees, and any other charges, are non‑refundable, except as required by applicable law. This applies regardless of usage or dissatisfaction with the Service.
Institutional plan access continues through the applicable subscription billing term or assigned invoice-based seat term. No partial or prorated refunds will be provided for unused time or features if a plan order ends early or seats are reduced.
For institution accounts billed by seat, We may, at Our sole discretion and on a case‑by‑case basis, issue a courtesy seat credit to the institution's account (for example, following an early student dropout). Any such credit is a courtesy, not a cash refund, does not require Us to allow mid-term seat reassignment as a matter of right, and does not create an obligation to issue credits or refunds in any other case.
Certain exceptions may be required by applicable law. Where such laws grant refund rights that cannot be waived, We will comply with those obligations. Apart from those cases, all sales are final.
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
The Service and its original content, features and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, and other laws of both the Country and foreign countries. Our trade dress may not be used in connection with any product or service without the prior written consent of the Company.
You agree not to disclose information you obtain from us and or from our clients, advertisers, suppliers and forum members. All information submitted to by an end-user customer pursuant to a Program is proprietary information of HealthTasks. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.
You agree to indemnify and hold the Company and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of Your breach of these Terms and Conditions or Your use of the Service, including, but not limited to, any data transmitted through the Service, any data stored on the Service, or any data accessed through the Service, and including without limitation third-party patient PHI submitted in violation of the Educational Records, FERPA, and HIPAA section above.
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Our Service uses AI for enhanced functionality, automated processing, and recommendations. By using AI-powered features, you agree to the terms below. For a plain-language overview, see our Responsible AI page.
All AI services provided through our platform are offered "AS IS" without any warranties, guarantees, or representations regarding accuracy, reliability, completeness, or suitability for any particular purpose. AI systems are inherently probabilistic and may produce results that are:
We explicitly disclaim all warranties, express or implied, regarding our AI services, including but not limited to:
You acknowledge and agree that:
To the maximum extent permitted by law, the Company shall not be liable for any damages, losses, or consequences arising from:
We may update, modify, or discontinue AI models and algorithms at any time without notice. Such changes may affect the performance, accuracy, or availability of AI services. We are not responsible for any impacts resulting from these changes.
AI features may process data through our paid-tier providers—Google Gemini API (paid), Google Vertex AI (paid), OpenAI API (paid), xAI Grok API (paid), and Cloudflare-hosted open-source embedding models—to generate responses, recommendations, or embeddings. We do not use consumer or unpaid free-tier model services. Student videos and compliance documents may be processed by paid Google Gemini, Vertex AI, and/or OpenAI under applicable BAA coverage. Details are in our Privacy Policy (Artificial Intelligence and Data Privacy). Applicable data protection laws and contractual safeguards apply.
HealthTasks includes a built-in AI scanner that reviews clinical logs and related clinical data for HIPAA Safe Harbor identifiers (such as patient names, dates of birth, medical record numbers, and other unique identifiers described in our Privacy Policy). Students cannot save or submit that data until flagged identifiers are cleared, preventing PHI and PII from entering our database.
By using our AI services, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, do not use AI-powered features of our Service.
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in. Nothing in this Terms and Conditions is intended to limit your rights as a consumer to rely on such mandatory provisions of local law.
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
If you have any questions about these Terms and Conditions, You can contact us by email: support@healthtasks.ai